How can I contact Sterling Identity Support?

Are you a client or candidate in need assistance registering for a QR code, finding a location, or scheduling an appointment for fingerprinting? Contact our support team via phone at 888-889-5248 or email us at [e-mail]! A representative can get you the help you need. 

Please use our website's chat option to speak with one of our fingerprint experts. We will be able to answer any of your questions and remotely connect to the fingerprinting kiosk to walk you through further options to submit your fingerprints. 

You can also email us anytime at [e-mail]

Or call our support team toll free at 844.787.3431 Monday - Friday from 5:00am PST to 7:00pm PST and Saturday from 6:00am PST to 5:00pm PST