Sterling Identity partners with The UPS Store to provide fingerprinting services in all 50 states and Washington DC. All of our currently available locations can be found at https://sterlingidentity.com/locations.
Once your company has created a FINRA account with us, we will send your employees a QR code they can take to any location to collect and submit their fingerprints.
If you prefer to use Sterling services directly and in office, you can lease our fingerprint equipment (please contact our support team to receive our lease agreement).
If you are not using Sterling services (submitting hard cards directly or using an EFS provider), you can purchase FBI approved live scan equipment (go here https://www.fbibiospecs.cjis.gov/certifications and filter for Live Scan systems).
You will need to ensure that your fingerprint technicians are trained per FBI requirements for fingerprint capture (https://www.fbi.gov/services/cjis/fingerprints-and-other-biometrics/recording-legible-fingerprints, http://recording-friction-ridges.s3-website-us-gov-west-1.amazonaws.com/) and ID document verification (https://www.fbi.gov/file-repository/compact-council-identity-verification-program-guide-booklet.pdf/view). Please contact FINRA for additional FBI compliance guidance. After you have purchased your equipment and trained your technicians, you will need to contact Sterling and provide encrypted email certificates. If you don’t have this available, we can send you instructions on how to purchase recommended encryption certificates. You will then work with Sterling to conduct testing.
Please use our website's chat option to speak with one of our identity experts. We will be able to answer any of your fingerprinting and identity related questions!
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