Identity Verification
All things Identity - Including information about our partner ID.me
In-Person Verification
- Why was my In-Person Identity Verification submission rejected?
- I need to change my information / In-Person Identity Verification
- Why was I asked to do In-Person Identity Verification?
- Where do I get started with my In-Person Identity Verification session?
- I need to update my information
- How do I schedule an ID.me appointment?
FAQs
- I'm not able to log in to my Sterling Background Check account
- Why am I unable to login to ID.ME using the provided link?
- I Have Duplicate / Multiple Accounts within ID.ME what should I do?
- Why was my submission rejected?
- How do I set/update an appointment for In-Person Identity Verification?
- Where do I get my QR code for my In-Person Identity Verification?