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  1. Sterling Identity
  2. Identity Verification
  3. FAQs

FAQs

  • I'm not able to log in to my Sterling Background Check account
  • Why am I unable to login to ID.ME using the provided link?
  • I Have Duplicate / Multiple Accounts within ID.ME what should I do?
  • Why was my submission rejected?
  • How do I set/update an appointment for In-Person Identity Verification?
  • Where do I get my QR code for my In-Person Identity Verification?
  • What documents should I bring for my In-Person Identity Verification Process?
  • How do I sign up my company with Sterling for identity verification?
  • Why is identity verification important?
  • What is Sterling Identity Verification?
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