Overview: If you're unable to log into your Sterling Background Check account after completing ID verification, sign in using the email option. If you haven't created an account, select "forgot password" since your employer likely set up an account with your email. For assistance, use the website's chat to connect with an identity expert.
If you are unable to log into your Sterling Background Check account after completing your ID verification, please be sure to sign in using the Email Address option. If you have no already created an account with Sterling, please select "forgot password" as your employer or requesting party has already created an account using the Email address used to send you your invitation link.
Please use our website's chat option to speak with one of our identity experts. We will be able to answer any of your fingerprinting and identity related questions!
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Nice
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