I'm not able to log in to my Sterling Background Check account

If you are unable to log into your Sterling Background Check account after completing your ID verification, please be sure to sign in using the E-Mail option. If you have no already created an account with Sterling, please select "forgot password" as your employer or requesting party has already created an account using the E-Mail address used to send you your invitation link. 

Please use our website's chat option to speak with one of our identity experts. We will be able to answer any of your fingerprinting and identity related questions!