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Fingerprinting

Helpful information curated by our Fingerprint Specialists at Sterling Identity

Fingerprinting FAQ

  • How do I schedule a Livescan fingerprinting session in California?
  • There was a problem with my submission
  • Where can I find my TCN?
  • What is the status of my order?
  • I'm having trouble submitting fingerprints
  • Smudged
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Before You Go

  • How do I schedule an appointment with Sterling Identity?
  • How to change or reschedule my appointment time with Sterling Identity?
  • What do I need to bring with me to my fingerprinting session?
  • What identity documents do I need to bring to my fingerprinting session?

Locations

  • Where can I find an Identity Network Kiosk for fingerprinting?
  • I selected a fingerprinting location when I registered. Do I have to use that specific location?

Purposes

  • I need to get fingerprints taken for licensing and/or permitting purposes. Can Sterling Identity help with that?
  • Can I get a copy of my fingerprints?
  • Can Sterling provide my fingerprinting results to the ATF?
  • I already have a copy of my fingerprints; can you use them instead of retaking my fingerprints?
  • I’m in a different state than the one I need my fingerprints sent to. Can Sterling Identity help me?
  • I need a copy of my fingerprints on an FD-258 and/or FD-1164 form. Can Sterling Identity help with that?
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