Fingerprinting

Fingerprinting FAQ

• How do I schedule a Livescan fingerprinting session in California?
• There was a problem with my submission
• Where can I find my TCN if I did not register through Sterling Identity?
• What is the status of my order?
• I'm having trouble submitting fingerprints
• Smudged

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Before You Go

• How do I schedule an appointment with Sterling Identity?
• How can I change or reschedule my appointment time with Sterling Identity?
• What do I need to bring with me to my fingerprinting appointment?
• What identity documents do I need to bring to my fingerprinting session?

Locations

• Where can I find a location for fingerprinting?
• I selected a fingerprinting location when I registered. Do I have to use that specific location?

Purposes

• I need to get fingerprints taken for licensing and/or permitting purposes. Can Sterling Identity help with that?
• Can I get a copy of my fingerprints?
• Can Sterling provide my fingerprinting results to the ATF?
• I already have a copy of my fingerprints; can you use them instead of retaking my fingerprints?
• I’m in a different state than the one I need my fingerprints sent to. Can Sterling Identity help me?
• I need a copy of my fingerprints on an FD-258 and/or FD-1164 form. Can Sterling Identity help with that?

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