What is the status of my order?

If you registered for fingerprinting services through First Advantage directly, your fingerprints will be reviewed and sent to the requesting agency within 1 business day. If there are any issues with your submission, a member of our team will reach out to you with further information and next steps.

If you registered for fingerprinting services through one of our partners, please reach out to them directly for additional information on the status of your submission.

• Accurate Biometrics
  https://accuratebiometrics.com/
  866-361-9944

• Certifix Live Scan
  https://www.certifixlivescan.com/

  800-710-1934

• Biometrics4All (Applicant Services)
  https://www.biometrics4all.com/
  714-568-9888
• National Background Check (Fast Fingerprints)
  https://www.nationalbackgroundcheck.com/
  877-932-2435
• PrintScan
  https://www.printscan.com/
  631-782-1700

Please use our website's chat option to speak with one of our identity experts. We will be able to answer any of your fingerprinting and identity related questions!
 

The Sterling Identity Support Team

Toll-Free: 844.787.3431 

www.sterlingidentity.com | [e-mail]