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  1. Sterling Identity
  2. Fingerprinting
  3. Fingerprinting FAQ

Fingerprinting FAQ

  • How do I schedule a Livescan fingerprinting session in California?
  • There was a problem with my submission
  • Where can I find my TCN?
  • What is the status of my order?
  • I'm having trouble submitting fingerprints
  • Smudged
  • Incomplete Roll
  • Roll Contains Gap
  • Wrong Hand
  • Missing Fingers
  • Light Fingerprints
  • Why are my fingerprints appearing really dark?
  • The fingerprinting location I went to couldn’t help me. What do I do now?
  • My fingerprints were rejected by the FBI. What should I do now?
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